pkoko's Terms & Conditions

These Terms & Conditions ("Agreement") form a legal agreement between the pkoko platform and its users ("you" or "member"). pkoko is an online gaming platform that provides slot games, live casino, cricket betting, and various other entertainment services for players in Bangladesh. This Agreement shall remain in effect at all times and pkoko reserves the right to modify it at any time. Continued use of the platform after any changes will be taken as acceptance of the updated terms.

You must be at least 21 years old to open an account and participate in any game on the pkoko platform. Anyone under 21 is strictly prohibited from registering or playing on pkoko. By using the platform, you confirm that:

• You are 21 years of age or older.
• You are using this platform voluntarily and entirely at your own responsibility.
• You are not accessing the platform from any region or country where online gaming is legally prohibited.
• You will operate only one account in your name.

pkoko may request identity documents or other verification at any time to confirm your age. If a member is found to have violated the age requirement, their account will be closed immediately and any deposited funds and bonuses will be considered void.

2.1 Registration Process

To open an account on pkoko, you must provide accurate and complete information. Providing false information or using another person's identity is strictly prohibited. Only one account per person is permitted — if the same person creates multiple accounts, all of them may be closed.

2.2 Account Security

It is your responsibility to keep your account password and login details completely confidential. pkoko will never ask for your password. If you suspect any unauthorized access to your account, notify our support team immediately. You are solely responsible for all activity conducted from your account.

2.3 Identity Verification

pkoko may request identity verification ("KYC") at any time. You may be required to submit a national identity card, passport, or other government-approved documents. Withdrawals may be temporarily suspended until verification is complete.

3.1 Deposits

Funds can be deposited on pkoko only through the following methods: bKash, Nagad, and Rocket. The minimum deposit amount is ৳100 for each method. You must use a mobile wallet registered in your own name when making a deposit. Deposits from third-party accounts are not permitted.

3.2 Withdrawals

The minimum withdrawal amount is ৳800. Withdrawals generally take between 30 minutes and 3 hours to process. Winnings earned from bonuses must meet the wagering requirements of the relevant bonus before withdrawal. pkoko reserves the right to temporarily hold withdrawals during verification processes or in cases of suspicious activity.

3.3 Currency

All transactions on pkoko are conducted in Bangladeshi Taka (BDT / ৳). Transactions in any other currency are not accepted.

4.1 Welcome Bonus

pkoko offers new members a 200% bonus on their first deposit, up to a maximum of ৳10,000. For example: depositing ৳1,000 gives a ৳2,000 bonus, making a total balance of ৳3,000. Depositing ৳12,000 or more gives the maximum ৳10,000 bonus, making a total balance of ৳22,000.

4.2 Wagering Requirements

The wagering requirement for the welcome bonus is 25 times (25x), applied to the bonus amount only. Example: receiving a ৳2,000 bonus requires ৳2,000 × 25 = ৳50,000 in wagers before winnings from that bonus can be withdrawn. Only the bonus amount is counted toward wagering, not the combined total of deposit and bonus.

4.3 General Bonus Rules

• Each account is eligible for one welcome bonus only.
• The bonus balance cannot be withdrawn directly — it is for gameplay use only.
• Bonuses have a limited validity period; if wagering requirements are not met within the specified time, the bonus may be cancelled.
• pkoko reserves the right to cancel bonuses and suspend accounts in cases of suspected bonus abuse.
• pkoko reserves the right to change, suspend, or cancel any promotion at any time.

pkoko's VIP program has five tiers: Bronze, Silver, Gold, Platinum, and Diamond. The weekly cashback rate differs at each tier:

• Bronze: Weekly cashback up to 0.3%.
• Silver: Weekly cashback up to 0.6%.
• Gold: Weekly cashback up to 0.9%.
• Platinum: Weekly cashback up to 1.2%.
• Diamond: Weekly cashback up to 1.5%.

Regular and active gaming activity is required to advance VIP tiers. pkoko reserves the right to change VIP policies at any time, and members will be notified of such changes.

6.1 Fair Play

pkoko is committed to ensuring fairness and fair play across all games. The pkoko platform operates using SSL encryption and secure technology. If any member uses illegal software, bots, or techniques to influence game outcomes, their account will be closed and all balances may be forfeited.

6.2 Technical Issues

If a game outcome is affected by server outages, network problems, or other technical faults, pkoko reserves the right to void the bet and refund the staked amount. pkoko is not obligated to honor claims for abnormal winnings caused by technical issues.

6.3 Betting Restrictions

Minimum and maximum bet limits apply to each game and market. If suspicious or unusual betting patterns are detected, pkoko reserves the right to investigate the account and impose restrictions if necessary.

The following activities are strictly prohibited on the pkoko platform:

• Money laundering or transacting with funds from illegal sources.
• Creating multiple accounts to take advantage of bonuses.
• Operating an account using another person's identity.
• Unauthorized access to or attempted hacking of pkoko's systems.
• Using bots or automated software to manipulate game outcomes.
• Colluding with other members to play dishonestly.
• Using the pkoko platform to defraud others.

If prohibited activities are proven, pkoko will immediately close the account, forfeit all balances, and reserves the right to take legal action if necessary.

pkoko places the highest importance on the security of your personal information. The information you provide is protected through SSL encryption. We do not sell your information to third parties. However, information may be shared with relevant authorities where legally required or for the investigation of suspicious activity. To learn more about our privacy practices, please read our Privacy Policy page.

pkoko believes in responsible gaming and encourages members to develop healthy gaming habits. We provide the following tools:

• Deposit Limits: You can set a limit on your own deposits.
• Self-Exclusion: The option to temporarily close your account for a set period of time.
• Reality Check: Alert notifications about the duration of your gaming session.

pkoko is for those aged 21 and above only. If you feel that gaming is causing problems for you or your family, please contact our support team and read our Responsible Gaming page.

pkoko provides 24/7 support in Bengali and English via live chat and email. For any complaints or issues, please get in touch with us:

After a complaint is submitted, pkoko will review the matter promptly and respond. We will always strive to reach a fair and mutually acceptable resolution.

The pkoko platform is provided on an "as is" basis. pkoko is not responsible for:

• Loss of a gaming session due to internet disconnection or technical failure.
• Issues arising from the actions of third-party service providers (game developers, payment providers).
• Account losses due to your own negligence or security failures.
• Financial losses from gaming — gaming always carries risk and there is no guarantee of profit.

You may request closure of your account at any time through the support team. pkoko may suspend or permanently close your account at any time in the following circumstances:

• Violation of these Terms & Conditions.
• Failure to complete identity verification or providing false information.
• Suspicious or fraudulent activity.
• Any behavior deemed by pkoko to be against the interests of the platform.

Upon account closure, any active bonuses will be forfeited. However, if the account is closed due to pkoko's own decision and no rule violation has occurred, the remaining real money balance will be returned after verification.

pkoko reserves the right to modify these Terms & Conditions at any time. Members will be notified through the platform in the case of significant changes. Continued use of the platform after changes will be considered acceptance of the updated terms. The latest version is always available at pkoko.lat/terms-conditions.

If any clause of this Agreement is found to be invalid or unenforceable, the remaining clauses will remain in full effect. These Terms & Conditions constitute the entire agreement between pkoko and the member and supersede all prior oral or written understandings.